Cox Communications Recognized by CIO Magazine as CIO 100 Award Winner
Contour Video Product Illustrates Organization’s Strategic Use of Technology
IDG's CIO magazine announced Cox Communications as a recipient of the 2014 CIO 100 award. Through a rigorous selection process that considers entries from multiple industries around the world, this annual award program recognizes 100 organizations that exemplify the highest level of operational and strategic excellence in information technology (IT).
In the last year, Cox completed the launch of Contour, the unique personal TV experience that includes individual recommendations across traditional and mobile viewing devices and the most robust whole home DVR on the market.
"For 27 years now, the CIO 100 awards have honored the innovative use of technology to deliver genuine business value," said Editor in Chief of CIO magazine & Events Maryfran Johnson. "Our 2014 winners are an outstanding example of the transformative power of IT to drive everything from revenue growth to competitive advantage."
Through close collaboration across functions and regions, Cox launched Contour in August of 2013 and it has had a positive impact on customer satisfaction, retention and sales results.
“With Contour, teams from technology, product development, marketing and sales and customer experience pulled together to bring a terrific personalized video service to our customers in record time,” said executive vice president and chief technology officer Kevin Hart. “We are proud to be honored among other CIO 100 companies that understand how technology can be utilized to create compelling products and customer experiences and drive value for the business.”
About Cox Communications
Cox Communications is a broadband communications and entertainment company, providing advanced digital video, Internet and telephone services over its own nationwide IP network. The third-largest U.S. cable TV company, Cox serves approximately 6 million residences and businesses. Cox Business is a facilities-based provider of voice, video and data solutions for commercial customers, and Cox Media is a full-service provider of national and local cable spot and new media advertising.
Cox is known for its pioneering efforts in cable telephone and commercial services, industry-leading customer care and its outstanding workplaces. For eight years, Cox has been recognized as the top operator for women by Women in Cable Telecommunications; Cox has ranked among DiversityInc's Top 50 Companies for Diversity nine times, including the last eight years. More information about Cox Communications, a wholly owned subsidiary of Cox Enterprises, is available at www.cox.com and www.coxmedia.com.
For further information: Todd Smith, firstname.lastname@example.org
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