Cox Enterprises Promotes Troy Olson to Director of Information Technology Service Management


Cox Enterprises today announced that Troy Olson has been promoted to director of information technology (IT) service management, effective immediately. He reports to Andre Reese, assistant vice president of information services operations.

“Troy provides forward-thinking leadership and in-depth knowledge of IT-related support and delivery systems,” said Reese. “As a technology company, Cox places a strong emphasis on innovation. Troy does a great job partnering with our business leaders and divisions to ensure we are providing best practices as our company continues to grow.”

Olson shapes strategy for Cox’s IT service management activities, ensures systems are updated and operating effectively and oversees the general controls process and assessments. He also manages the IT disaster recovery and business continuity program.

Olson joined Cox in 2000. He previously held technology roles at ADP and Vanstar.

He attended Northern Virginia Community College and holds certifications in Business Continuity, Service Management and Six Sigma.

About Cox Enterprises:
Cox Enterprises is a leading communications, media and automotive services company. With revenues of more than $17 billion and approximately 55,000 employees, the company's major operating subsidiaries include Cox Communications (cable television distribution, high-speed Internet access, telephone, home security and automation, commercial telecommunications and advertising solutions); Cox Automotive (automotive-related auctions, financial services, media and software solutions); and Cox Media Group (television and radio stations, digital media, newspapers and advertising sales rep firms). The company's major national brands include Autotrader, Kelley Blue Book, Manheim, and Valpak. To learn more about Cox's commitment to people, sustainability and our communities, please visit

For further information: Elizabeth Olmstead, 678-645-0762,


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