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Federal government employees are already worried about receiving their next paycheck. They shouldn't have to worry about losing their cable and internet services, too. That's why Cox Communications is offering assistance to federal workers struggling to pay their bills during this time of uncertainty.
Impacted federal employees who are unable to make a payment by their due date can log in to My Account on Cox.com or reach out to customer service representatives through text, phone or chat for options.
If you know friends and neighbors who are impacted, tell them about Promise to Pay and Promise to Pay with Extension options which will limit late payment reminders and provide more time to pay without worrying about service interruptions. Representatives are available to help in our retail stores (click here for locations) or customers can go to Cox Communications' website for more information about these options, using this link.
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