From Atlanta Business Chronicle: ‘Filling A Critical Role’: Cox Communications team took on customer-care call center recruitment & retention

10/09/2020

Shifting market conditions were one of the motivations for Cox Communications to revisit its approach to hiring and retaining call center employees for customer care.

Read the full story.

SHARE THIS NEWS

Read more like this

Voting now open for the 2024 Cox Conserves Heroes program
Cox Enterprises
Voting now open for the 2024 Cox Conserves Heroes program

10/07/2024

First-place winners in each category will be awarded $30,000 from the James M. Cox Foundation to donate...

Cox Enterprises Receives National Award for Employee Volunteerism
Cox Enterprises
Cox Enterprises Receives National Award for Employee Volunteerism

10/04/2024

Keep America Beautiful recognizes Cox's Commitment to environmental sustainability.

Cox Enterprises Acquires Sustainable Sport Fishing Business Loop Tackle
Cox Enterprises
Cox Enterprises Acquires Sustainable Sport Fishing Business Loop Tackle

10/04/2024

This acquisition is part of Cox’s commitment to growing the company while continuing to contribute to...