Jillian Perry’s official job title is Field Operations Supervisor at Cox Communications, but she’s also something of a librarian.
Because she’s passionate about leadership and helping people learn career skills, Jillian has turned her desk into a mini library where her team members can stop by to “check out” professional development books. The Fred Factor: How Passion in Your Work and Life Can Turn the Ordinary into the Extraordinary by Mark Sanborn, The Five Dysfunctions of a Team by Patrick Lencioni and similar books sit on her desk, ready for the taking.
Jillian asks the borrowers to sign the back of the books before they return them – a cool memento of all the people who are learning together.
“I have some people on my team who are aspiring to leadership, and some of my peers are sending people my way because of how passionate I am about growing your career,” Jillian said. “As a leader, my job is to make sure I move as many barriers as possible and help my people get where they want to go. People invested in me – that’s why I try not to let off the gas pedal when working with other people.”
Jillian has been part of the Cox family for 16 years. Her career has spanned sales support, order management, field services and included a stretch of time in Rhode Island, where she met her wife. Now, Jillian oversees a team of technical and customer service experts in the Northern Virginia area. Her daughter is a Cox employee as well, working in territory sales.
“It’s a people-first culture,” Jillian said. ”We take care of each other; we know what’s going on in each other’s lives. We’re a really diverse workforce here in NOVA and I’m thankful every day that I’m in this role.”
Learn more about how Jillian brings the best out of everyone at our Careers at Cox page.