Chief People and Operations Officer, Cox Enterprises
Jill Campbell is Chief People and Operations Officer of Cox Enterprises, a private, family-owned company based in Atlanta, Georgia, with more than $20 billion in annual revenue and approximately 60,000 employees worldwide. Campbell leads the family office, real estate, aviation and public policy departments.
Previously, Campbell served as executive vice president and chief operations officer of Cox Communications. In this role, she oversaw the company’s day-to-day operations, ensuring companywide alignment with competitive strategies to enhance marketplace execution and grow the company’s 6 million residential and commercial customers. She also served as senior vice president of field operations where she was responsible for overseeing operations of all of Cox’s cable systems in Arizona, Arkansas, California, Florida, Georgia, Kansas, Louisiana, Nevada, New England, Oklahoma, Omaha and Virginia.
Campbell joined Cox in 1982 as director of communications in Oklahoma City, where she also served as customer service manager and acting general manager. She later served in several roles for Cox operations including vice president and general manager for Cox’s Bakersfield, Calif., and Santa Barbara, Calif., operations; vice president of customer operations for Cox in Phoenix; and vice president and general manager for Cox’s Las Vegas operation. In 2001, she was promoted to senior vice president of operations for the Eastern Division, and in 2011 Campbell expanded her role to oversee operations for the company’s entire field systems.
A graduate of the University of Nevada, Las Vegas, Campbell also earned an MBA from Oklahoma City University. She has served as a board member for several nonprofit organizations, including United Way, Boys & Girls Club of America, and the YMCA. She also served on the boards of the California, Arizona and Nevada cable television associations. In April 2017, Campbell was inducted into the Cable Hall of Fame. Campbell was honored in 2000 by the Las Vegas Business Journal as one of the most influential women in Southern Nevada. She was named as one of Multichannel News’ Wonder Women of 2002, and is also a Betsy Magness graduate. In 2004, Campbell was the recipient of the Atlanta Women in Cable Telecommunications (WICT) Woman of the Year Award, and in 2008, she was honored by WICT national as the Woman of the Year. She was ranked number two in Cablefax’s 2015 Most Powerful Women in Cable and served as the Chairperson of the WICT Foundation Board from 2004 to 2007. Jill currently serves as the chairperson of the Board of Directors of Girl Talk and is on the Woodruff Art Center Board of Trustees. She is married, has three children and two granddaughters.