New Roles for Three Manheim Leaders
Dianne Earley Promoted to Vice President of Sale Operations, Matt Trapp Joins Sales Team as Mid-Atlantic MVP and JD Daniels Named GM at Manheim Phoenix
As part of its continuing focus on developing talent and improving its customer experience, Manheim has named Dianne Earley as vice president, sales operations, Matt Trapp as market vice president for the Mid-Atlantic Region and JD Daniels as general manager at Manheim Phoenix.
Earley, who began her new role in August, most recently served as market vice president for the Mid-Atlantic Region, responsible for overseeing business strategy and operations at Manheim’s Baltimore-Washington, Fredericksburg, Harrisonburg, New Jersey and Philadelphia locations. She will report to Tim McKinley, senior vice president of sales for Manheim North America.
“Dianne provides leadership and direction for a team of sales operations managers and directors responsible for strategy analytics, sales effectiveness, customer relations and inside sales,” McKinley said. “She enables us to be more effective in our daily interactions and will help us increase both customer volume and revenue.”
Earley directly reports to McKinley. Prior to joining Manheim, Earley held several senior management roles with Cox Communications’ advertising services division, including vice president of Cox Media Virginia and corporate vice president of national sales at Cox Media. Before joining Cox Communications, she served in various leadership and sales positions with other media companies including Comcast Spotlight, Jefferson-Pilot Broadcasting, Gannett Broadcasting and Greater Media.
Trapp, who joined Manheim in 2006, recently led the launch of Cox Automotive’s Deal Shield Purchase Guarantee as senior director of adjacent growth. He has assumed his new role, and reports to Mike McKinney, RVP, East Region Operations.
Trapp assisted the efforts to formalize the first consulting firm for Manheim, beginning in 2006. During his Manheim career, Trapp served as product manager during the launch of OVE.com, and then transitioned to finance where he facilitated the creation of project proposals, developed pricing strategy for key commercial customers and provided analysis of macro-economic trends. In 2011, he founded Project Merlin, now known as Deal Shield. Prior to joining Manheim, Trapp worked for Delta Airlines.
“A key part of motivating talent and providing solid customer experience is to have the right leaders in place,” said Mike McKinney, RVP, East Region Operations. “Matt’s innovative thinking and cross-functional business sense make him an ideal for fit for this key role. JD has built very strong relationships with customers, and Manheim Phoenix will benefit from his leadership and experience.”
A veteran of more than 29 years in the auto auction industry, Daniels joined Manheim Detroit as general manager in 2011 after spending two years as the general manager at Manheim Metro Detroit. He has assumed his new role.
During his 18-year Manheim career, Daniels has served as general manager at Manheim Los Angeles (L.A. Dealers Auto Auction), and assistant general manager and operations manager at Manheim Arena Illinois. Prior to joining Manheim in 1996, Daniels served as west coast regional sales director for ADT from 1995-96, and held various roles at San Diego Auto Auction from 1984-94.
Under Daniels’ leadership, the Manheim Detroit auction leadership team was selected as the recipient of the Manheim M, President’s and Customer Experience awards for the Northeast Market in 2013. Manheim Detroit was selected as Chrysler Auction of the Year and Santander Auction of the Year in 2013, and was among five auctions to receive General Motors Regional Auction Operational Awards for the first quarter of 2014.
About Manheim (www.manheim.com)
Manheim is the leading global provider of vehicle remarketing services, connecting buyers and sellers of used vehicles to the largest wholesale used-vehicle marketplace. The company helps dealer and commercial customers achieve results by providing physical and digital auction channels, data analysis, financing, transportation and mobile products and solutions.
Manheim pioneered in-lane vehicle auctions and has been an innovator in both digital and mobile auction platforms. Manheim registers nearly 7 million used vehicles annually, facilitating transactions representing nearly $46 billion in value. Manheim’s research and consulting arm, Manheim Consulting, provides industry-leading market intelligence and publishes the widely recognized annual Used Car Market Report. The company offers dealer financing through NextGear Capital, Inc., and transportation services through Ready Auto Transport.
Headquartered in Atlanta, Manheim has more than 20,000 employees in 121 worldwide sites and generates annual revenues of more than $2.5 billion. A subsidiary of Cox Enterprises, Manheim participates in “Go Green with Manheim,” the company’s sustainability program.
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