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Frequently Asked Questions

Find answers to your frequently asked questions.  

Q: If my 501(c)(3) organization has a pending status, do I qualify to receive a donation? 

A: No. The James M. Cox Foundation does not fund organizations with a pending 501(c)(3) status. Only organizations that are verified with a tax-exempt 501(c)(3) designation, as determined by the Internal Revenue Service, are eligible to receive donations. 

Q: How do organizations located outside of Atlanta apply for Foundation support?  

A: It is essential for any organization submitting a grant request to have an existing, meaningful relationship with a Cox business in their location. Foundation staff cannot provide names or contact information for Cox leaders. Organizations submitting applications without an existing Cox relationship will not be considered.

Q: Can I get a copy of the online application form?  

A: You can preview and print the questions on the application form by clicking PREVIEW THE APPLICATION FORM. Once the application has been started, you can print a copy by selecting the “PRINTER FRIENDLY VERSION” link located in the top right hand corner of the application page.  

Q: How do I start an application?  

A: To get started, click “START NOW” here. If you are a first-time applicant, click on the “NEW APPLICANT?” box to create an account. Once you have created an online account, you’ll receive an email with the link and login credentials required to access the saved application. When you follow the instructions and log in, you must first complete an eligibility quiz. After your eligibility is confirmed, you will automatically be transferred to the application form. Please add mail@grantapplication.com to your email address book to ensure messages arrive in your inbox. 

Q: Do I have to complete the application in one online session/Can I start an application and resume it later?  

A: You can start the application, save it and finish later. Just click “SAVE AND FINISH LATER” located at the bottom of each application page. When you are ready to resume your application, click on the link you will receive confirming your application has been saved. You’ll be asked to enter your account information (email/password) before accessing your saved application.  

Q: Where do I send my online proposal?  

Once the online application is finished, you’ll need to click “REVIEW AND SUBMIT” on the last page of the application. After your application has been submitted, you’ll receive a confirmation at the email address associated with your online grant application account. Please add mail@grantapplication.com to your email address book to ensure that messages arrive in your inbox. 

Q: May I send the application by mail or directly to a Cox representative?  

A: All applications must be submitted online. Please do not mail or email any grant requests.  

Q: Is my internet browser compatible?  

A: Our online grant applications are certified to work with the following internet browsers: 

  • Internet Explorer 8 or higher 
  • Mozilla Firefox (for PC or Mac) 
  • Safari (for PC and Mac) 
  • Google Chrome 

All browsers should have the latest updates installed.  

Q: Do I need to have cookies enabled on my internet browser? 

A: Yes, the James M. Cox Foundation online applications place a cookie on your computer to enable the “SAVE AND FINISH LATER” functionality. Please check the user’s manual for your internet browser to enable cookies if you receive an error message.  

Q: How should I notify the Foundation if my email or mailing address changes after I submit my online application?  

A: Please email coxfoundation@coxinc.com to let us know of an email or address change. You’ll need to provide the name of your organization as well as the old address information in your message. 

Q: Can you send us a grantee kit?  

A: No, we do not have grantee kits. 

Q: I applied for a $5,000 grant but only received $2,000. Can I apply again for the rest of my grant?  

A: No. We receive many more grant requests than we are able to fund. We are unable to provide full funding support for all requests.  

Q: How often can I apply? 

A: Organizations must wait at least 24 months from the date of the last application, regardless of its status, before submitting a new request to the Foundation.  

Q: What if I forget my account password? 

A: If you forget your password, please email the Foundation at coxfoundation@coxinc.com and we will send you a temporary password to log in and create a new password.  

Q: What if my account login information is lost or forgotten? 

A: If your account login information is lost or forgotten, please email the Foundation at coxfoundation@coxinc.com and we can reset your password or transfer the account to a different email address.  

Q: What if I have questions? 

A: Please email your questions to coxfoundation@coxinc.com